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The New York Times recently reported on a company called ShopText that is enabling users to purchase products instantly through their mobile phone and charge it to their credit card.
The NYT writes:
To use the system, a consumer must first place a phone call to ShopText to set up an account, specifying a shipping address and card account. After that, all purchases can be made by thumb.
When ShopText receives text messages about donations or products, it charges the credit card it has on file for the buyer, then, if appropriate, sends the product from one of its warehouses around the country.
“E-commerce only represents a fraction of total retail — the thing that holds it back is it’s tethered to an Internet connection,” said Mark Kaplan, founder and chief marketing officer of ShopText. “The cellphones link products to media. When people get the impulse to buy, they have their cellphones.”
Print advertisers in particular are excited about how the new technology will increase readers interaction with magazines and loosen the death grip internet has held over non-retail impulse shopping.
We imagine this must resolve a few dilemmas for folks on holiday who just can’t decide whether to spend the day at the beach go out shopping – why not both! Watch out for more and more print ads displaying text-message codes.
Where am I?
Where do I want to go?
Which way do I need to go to get there?
The Big conclusion is not to focus on triple or quad play but to break up the broadband(Pipe) business model(horizontally and vertically). By doing so create new value and differentitaion(my reasoning, argumentation is missing in the post). Well…That sounds familiar. Have a look at this presentation about 3D Valuechains. I made this presentation not specifically for operators but business in general. My personal belief is that there is little new value to create by bundling and controlling a large part of the value chain. We basically should focus on individual parts and be no more than excellent in the seperate functions.
Here are some highlights that I discovered in this map:
We want to describe some new archipelagos and islands that telcos need to explore. Our thesis is that operators need to:
- slice and dice the broadband connectivity offering in different ways, then
- package it in different ways together with devices, software, services and
- distribute it in different ways via the standard channels and sales methods.
Thus they assemble a portfolio of business models for paying off the network.
In the bottom left are free (or subsidised) community or municipal networks. For good or evil, we think that governments will see high social benefit in ubiquitous adoption, and new business models are likely to emerge to support this. Communities themselves will also work together to provide the next generation of access. (The current generation being the widespread “linksys” and “NETGEAR” open wi-fi access points bringing you this very article right now.)
The bottom-up connectivity model is epitomised by companies like FON. As femtocells and other technologies mature, carriers will embrace hybrid models of network build-out.
There is a small exception case for services like i-mode or ISP email that use connectivity charges to cross-subsidise services. This is a commercial dead-end but lives on another decade.
In the middle of the diagram are personal-area networks (PANs) and other unrouted connectivity. Existing examples might include Bluetooth, Zigbee, or even short-range Family Radio Service radios. We agree with Motorola on this one: there’s likely to be an explosion of value in this space, and operators are so attached to big centralised networks that they’re likely to miss the boat. A whole new raft of players enter based on payments, games, next-gen walkie-talkies, presence sensing, and social media sharing. One to watch.
The growth in capacity of storage media greatly outstrips that of CPUs, batteries or dynamic memory. Within a decade, you’ll be able to buy a music phone with every song every recorded. Soon after, every movie will be thrown in too. Today operators sell devices where the memory is empty. It’s like Coke selling aluminium cans with a pack of sugar syrup and instructions to “just add water”.
In reaction to the “one-size-fits-all” nature of IPTV, peer-to-peer content delivery grows — and the networks evolve to support rather than throttle this behaviour. The content delivery networks (CDNs) incorporate P2P functionality, and everyone is happy.
Two big growth stories will dominate: one is already on the radar, of ad-funded services and connectivity; the other is service-funded connectivity where the user pays the price they see — no hidden postage or package charges, no bill shock, no metered usage anxiety.
An increasing number of devices will come with connectivity embedded as part of the deal, and no recurring charges (at least initially). This is the reverse of the cellular model, where the hardware is subsidised by the service fee. In practise many of these devices will be part of bigger home or automotive services where the cost of billing isn’t worth the hassle when the connectivity only forms a small part of the overall solution cost.
Finally, the shark’s fin in the water. Various forms of tiered connectivity are going to emerge at an alternative to full-blown carrier-controlled QoS. Rather than recap everything here, go read our article on Paris Metro Pricing for some insight into the area.
Slowly we see services getting mature in the area of speech recognition and TTS(Text To Speech). Will these “translators” become the bridge between the virtual world of the web and our physical world. Will the “translator” create an AI. Will the “translator” know you?.. Know your preferences, location, profile, history and social context?
Well Microsoft Vista is not ready yet.. 😉
The boundaries between humans and machines start to fade(long introduction)
Thanks to the great eye of Stefan Constantinescu from Ring Nokia who found the clip on YouTube.
So when will we see the first Visa device, BMW device, Porsche device and maybe hmm.. Raimo device??(User Generated Phones can that be the future?)
Seriously.. You see that big scale companies have difficulties managing the customer. Their brand just does not connect. In LG’s case they need a brand closer to the public they want to reach. In this case Prada(a small scale player with a clear target audience).
On my other blog I wrote about this trend. Have a look at this presentation on Slideshare showing this development that the large scale production houses are slowly pushed back in the value chain..
Article at Boing Boing:
LG Electronics introduced its Prada mobile phone today. Designed in collaboration with the Italian fashion design firm, the device uses an entirely touch screen-based interface similar, some say, to the iPhone. The phone is slated to launch next month in Europe for approximately €600 (US$775), followed by China, Singapore, and Korea. No plans to bring it to the US have been announced.